PlanRouteAI ("we", "our", "us") operates the website planrouteai.com. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. By using PlanRouteAI, you agree to the terms described in this policy.
1. Information We Collect
PlanRouteAI is designed to be a privacy-friendly tool. We do not require you to create an account or provide personal details to use our service. However, certain data is collected automatically:
- Search queries: When you enter a route, city, or food search, your query is sent to our servers to generate results. Queries may be cached temporarily to improve performance and reduce API costs.
- Usage data: Standard server logs may record your IP address, browser type, referring page, and pages visited. This data is used for security, performance monitoring, and analytics purposes only.
- Local storage: Recent searches may be saved in your browser's local storage to improve your experience. This data never leaves your device and is not transmitted to our servers.
- Cookies: We use cookies to support advertising personalisation through Google AdSense and to improve site functionality. See the Cookies section below for full details.
2. How We Use Your Information
We use the information collected for the following purposes:
- To generate and return travel route, place, and food results in response to your search queries
- To cache common queries and improve response speed for all users
- To display relevant advertisements via Google AdSense
- To monitor website security and prevent abuse
- To analyse usage patterns and improve the website's features and content
- To comply with legal obligations where required
3. Google AdSense and Advertising
PlanRouteAI uses Google AdSense to display advertisements. Google AdSense uses cookies and similar technologies to serve ads based on your prior visits to this website and other websites. These are called personalised or interest-based advertisements.
- Google's use of advertising cookies enables it and its partners to serve ads based on your visit to our site and/or other sites on the internet.
- Google uses the DoubleClick cookie to serve ads across its advertising network.
- You may opt out of personalised advertising by visiting Google Ad Settings or by visiting aboutads.info.
- You can also opt out of a third-party vendor's use of cookies for personalised advertising by visiting youronlinechoices.com.
- Our publisher ID is: ca-pub-7132905715443283
4. Cookies
Cookies are small text files stored on your device by your web browser. We use the following types of cookies:
- Essential cookies: Required for the website to function correctly — for example, remembering your recent searches in local storage.
- Analytics cookies: Used to understand how visitors interact with the website. Data is aggregated and anonymised.
- Advertising cookies: Used by Google AdSense to deliver relevant advertisements based on your interests. These cookies may track your browsing activity across multiple websites.
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or delete them at any time. Note that disabling advertising cookies will not remove ads — ads will simply become less relevant to your interests.
5. Third-Party Services
PlanRouteAI uses the following third-party services, each with their own privacy policies:
- Google AdSense — Advertising. Google Privacy Policy
- Cloudflare — Hosting, CDN, and DDoS protection. Cloudflare Privacy Policy
- AI Processing Services — Third-party AI services that process your route queries to generate travel results. Your queries are processed in real time and are not stored beyond the session.
- Wikimedia / Wikipedia — Used to fetch place photos and information. No personal data is shared.
- OpenStreetMap / Nominatim — Used for city autocomplete suggestions. Queries are anonymised.
- Google Fonts — Font delivery. Google may collect usage data per their privacy policy.
6. Your Rights (GDPR and Indian DPDP Act)
If you are located in the European Economic Area (EEA) or the United Kingdom, you have rights under the General Data Protection Regulation (GDPR). If you are located in India, you have rights under the Digital Personal Data Protection (DPDP) Act 2023. These rights include:
- Right to access: You can request a copy of any personal data we hold about you.
- Right to erasure: You can request deletion of your personal data where we are not legally required to retain it.
- Right to object: You can object to our processing of your data for advertising purposes at any time.
- Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time.
- Right to lodge a complaint: You may lodge a complaint with your local data protection authority.
To exercise any of these rights, contact us at [email protected].
7. Children's Privacy
PlanRouteAI is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately and we will delete it.
8. Data Security
We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, or misuse. Our website is served over HTTPS (encrypted connection) via Cloudflare's secure infrastructure. However, no method of transmission over the internet is 100% secure.
9. Data Retention
We do not store personal user data on our servers beyond what is necessary for service delivery. Cached AI responses are stored for up to 30 days to improve performance. Server access logs are retained for up to 90 days for security purposes and then deleted.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of PlanRouteAI after changes are posted constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
- Email: [email protected]
- Website: planrouteai.com/contact